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Realworks CRM

Realworks CRM

Realworks CRM

Realworks CRM

Realworks CRM

Realworks CRM

Realworks CRM

Realworks CRM

Integration Type

Client Add-in with Events

Add-in Classification

Controlled

Product / License Type

Unite

Application Information

Manufacturer

Realworks CRM

Application

Realworks CRM

Market

Property

Supported Features (related to latest supported release)

Address Book Search

Caller details preview

Pop contact in edit mode

Additional features

Live Mode

Click to dial via Telogix

Manual screen pop

Automatic call activity logging

Integration with Notes

Cached Mode

Click to dial via business application

Auto screen pop

Manual call activity logging

Add contact

Additional Features

When making or receiving a call to or from a Realworks contact, a preview of the contact is presented within Realworks, and can be screen popped. 

Notes / Advisories

For the Realworks integration, we will require VOIP to be enabled in Realworks.  Each user in Realworks has to have there own unique extension number.  Extension numbers cannot start with a zero or the integration doesn't work e.g. 0201 they need to be 201. Due to limitations in the Realworks API, an incorrect time stamp is shown for calls attached to a record until they are saved, when the correct time stamp will display.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System

Windows

Installation Options

Optional

Product

Telogix Connector v4

References

Realworks CRM (http://www.realworks.nl/diensten/crm/)

Realworks CRM (http://www.realworks.nl)

Integration Type

Client Add-in with Events

Add-in Classification

Controlled

Product / License Type

Unite

Application Information
Manufacturer

Realworks CRM

Application

Realworks CRM

Market

Property

Supported Features (related to latest supported release)

Address Book Search

Caller details preview

Pop contact in edit mode

Additional features

Live Mode

Click to dial via Telogix

Manual screen pop

Automatic call activity logging

Integration with Notes

Cached Mode

Click to dial via business application

Auto screen pop

Manual call activity logging

Add contact

Additional Features

When making or receiving a call to or from a Realworks contact, a preview of the contact is presented within Realworks, and can be screen popped. 

Notes / Advisories

For the Realworks integration, we will require VOIP to be enabled in Realworks.  Each user in Realworks has to have there own unique extension number.  Extension numbers cannot start with a zero or the integration doesn't work e.g. 0201 they need to be 201. Due to limitations in the Realworks API, an incorrect time stamp is shown for calls attached to a record until they are saved, when the correct time stamp will display.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information
Operating System

Windows

Installation Options

Optional

Product

Telogix Connector v4

References

Realworks CRM (http://www.realworks.nl/diensten/crm/)

Realworks CRM (http://www.realworks.nl)

Integration Type

Client Add-in with Events

Add-in Classification

Controlled

Product / License Type

Unite

Application Information

Manufacturer

Realworks CRM

Application

Realworks CRM

Market

Property

Supported Features (related to latest supported release)

Address Book Search

Caller details preview

Pop contact in edit mode

Additional features

Live Mode

Click to dial via Telogix

Manual screen pop

Automatic call activity logging

Integration with Notes

Cached Mode

Click to dial via business application

Auto screen pop

Manual call activity logging

Add contact

Additional Features

When making or receiving a call to or from a Realworks contact, a preview of the contact is presented within Realworks, and can be screen popped. 

Notes / Advisories

For the Realworks integration, we will require VOIP to be enabled in Realworks.  Each user in Realworks has to have there own unique extension number.  Extension numbers cannot start with a zero or the integration doesn't work e.g. 0201 they need to be 201. Due to limitations in the Realworks API, an incorrect time stamp is shown for calls attached to a record until they are saved, when the correct time stamp will display.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System

Windows

Installation Options

Optional

Product

Telogix Connector v4

References

Realworks CRM (http://www.realworks.nl/diensten/crm/)

Realworks CRM (http://www.realworks.nl)

Integration Type

Client Add-in with Events

Add-in Classification

Controlled

Product / License Type

Unite

Application Information

Manufacturer

Realworks CRM

Application

Realworks CRM

Market

Property

Supported Features (related to latest supported release)

Address Book Search

Caller details preview

Pop contact in edit mode

Additional features

Live Mode

Click to dial via Telogix

Manual screen pop

Automatic call activity logging

Integration with Notes

Cached Mode

Click to dial via business application

Auto screen pop

Manual call activity logging

Add contact

Additional Features

When making or receiving a call to or from a Realworks contact, a preview of the contact is presented within Realworks, and can be screen popped. 

Notes / Advisories

For the Realworks integration, we will require VOIP to be enabled in Realworks.  Each user in Realworks has to have there own unique extension number.  Extension numbers cannot start with a zero or the integration doesn't work e.g. 0201 they need to be 201. Due to limitations in the Realworks API, an incorrect time stamp is shown for calls attached to a record until they are saved, when the correct time stamp will display.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System

Windows

Installation Options

Optional

Product

Telogix Connector v4

References

Realworks CRM (http://www.realworks.nl/diensten/crm/)

Realworks CRM (http://www.realworks.nl)

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Still have questions?

We have answers and love to chat!

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Still have questions?

We have answers and love to chat!

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

Sign up to stay connected! Join our email list today!

©2024 TELOGIX, LLC

Sign up to stay connected! Join our email list today!

©2024 TELOGIX, LLC

Sign up to stay connected! Join our email list today!

©2024 TELOGIX, LLC

Sign up to stay connected! Join our email list today!

©2024 TELOGIX, LLC