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FreshDesk (also known as FreshDesk MINT)

FreshDesk (also known as FreshDesk MINT)

FreshDesk (also known as FreshDesk MINT)

FreshDesk (also known as FreshDesk MINT)

FreshDesk (also known as FreshDesk MINT)

FreshDesk (also known as FreshDesk MINT)

FreshDesk (also known as FreshDesk MINT)

FreshDesk (also known as FreshDesk MINT)

Integration Type

Plus Client Add-In

Add-in Classification

Controlled

Product / License Type

Unite

Application Information

Manufacturer

Freshworks

Application

FreshDesk (also known as FreshDesk MINT)

Market

Help desk

Supported Features (related to latest supported release)

Address Book Search

Caller details preview

Pop contact in edit mode

Additional features

Live Mode

Click to dial via Telogix

Manual screen pop

Automatic call activity logging

Integration with Notes

Cached Mode

Click to dial via business application

Auto screen pop

Manual call activity logging

Add contact

Notes / Advisories

Note, this integration is cached only. This integration has been updated and now must be configured using your unique API Key. Contact your support team for the latest version of the integration. The Freshdesk API is limited (by Freshworks) according to the version of Freshdesk taken, and the rate limit you have been given.  We advise you to use the "Minute API Rate " if you want to use this integration, please contact Freshworks to confirm your API Level.  The effectiveness of integration is a product of the number of users, number of contacts and level of Freshdesk taken (Blossom, Garden, Estate, Forest).  Hourly limit API - For 10 integration users it is effective for between 2,000 contacts (Sprout) and 10,000 contacts (Forest).  Halving these values as you double users.  Minute limit API - For successful caching of contacts, 3 integration users would require a Blossom level or above, 10 integration users would require a Forest level.

Other Information

Operating System

Windows

Installation Options

Optional

Product

Telogix Connector v4

References

FreshDesk (https://freshdesk.com/lp/customer-service-software?utm_source=Google-AdWords&utm_medium=Search-UK(Freshdesk)&utm_campaign=Search-UK(Freshdesk)&utm_term=fresh%20desk&device=c&gclid=EAIaIQobChMI9q_isJjc4AIVjpTtCh08bwZYEAAYASAAEgLwhvD_BwE)

Integration Type

Plus Client Add-In

Add-in Classification

Controlled

Product / License Type

Unite

Application Information
Manufacturer

Freshworks

Application

FreshDesk (also known as FreshDesk MINT)

Market

Help desk

Supported Features (related to latest supported release)

Address Book Search

Caller details preview

Pop contact in edit mode

Additional features

Live Mode

Click to dial via Telogix

Manual screen pop

Automatic call activity logging

Integration with Notes

Cached Mode

Click to dial via business application

Auto screen pop

Manual call activity logging

Add contact

Notes / Advisories

Note, this integration is cached only. This integration has been updated and now must be configured using your unique API Key. Contact your support team for the latest version of the integration. The Freshdesk API is limited (by Freshworks) according to the version of Freshdesk taken, and the rate limit you have been given.  We advise you to use the "Minute API Rate " if you want to use this integration, please contact Freshworks to confirm your API Level.  The effectiveness of integration is a product of the number of users, number of contacts and level of Freshdesk taken (Blossom, Garden, Estate, Forest).  Hourly limit API - For 10 integration users it is effective for between 2,000 contacts (Sprout) and 10,000 contacts (Forest).  Halving these values as you double users.  Minute limit API - For successful caching of contacts, 3 integration users would require a Blossom level or above, 10 integration users would require a Forest level.

Other Information
Operating System

Windows

Installation Options

Optional

Product

Telogix Connector v4

References

FreshDesk (https://freshdesk.com/lp/customer-service-software?utm_source=Google-AdWords&utm_medium=Search-UK(Freshdesk)&utm_campaign=Search-UK(Freshdesk)&utm_term=fresh%20desk&device=c&gclid=EAIaIQobChMI9q_isJjc4AIVjpTtCh08bwZYEAAYASAAEgLwhvD_BwE)

Integration Type

Plus Client Add-In

Add-in Classification

Controlled

Product / License Type

Unite

Application Information

Manufacturer

Freshworks

Application

FreshDesk (also known as FreshDesk MINT)

Market

Help desk

Supported Features (related to latest supported release)

Address Book Search

Caller details preview

Pop contact in edit mode

Additional features

Live Mode

Click to dial via Telogix

Manual screen pop

Automatic call activity logging

Integration with Notes

Cached Mode

Click to dial via business application

Auto screen pop

Manual call activity logging

Add contact

Notes / Advisories

Note, this integration is cached only. This integration has been updated and now must be configured using your unique API Key. Contact your support team for the latest version of the integration. The Freshdesk API is limited (by Freshworks) according to the version of Freshdesk taken, and the rate limit you have been given.  We advise you to use the "Minute API Rate " if you want to use this integration, please contact Freshworks to confirm your API Level.  The effectiveness of integration is a product of the number of users, number of contacts and level of Freshdesk taken (Blossom, Garden, Estate, Forest).  Hourly limit API - For 10 integration users it is effective for between 2,000 contacts (Sprout) and 10,000 contacts (Forest).  Halving these values as you double users.  Minute limit API - For successful caching of contacts, 3 integration users would require a Blossom level or above, 10 integration users would require a Forest level.

Other Information

Operating System

Windows

Installation Options

Optional

Product

Telogix Connector v4

References

FreshDesk (https://freshdesk.com/lp/customer-service-software?utm_source=Google-AdWords&utm_medium=Search-UK(Freshdesk)&utm_campaign=Search-UK(Freshdesk)&utm_term=fresh%20desk&device=c&gclid=EAIaIQobChMI9q_isJjc4AIVjpTtCh08bwZYEAAYASAAEgLwhvD_BwE)

Integration Type

Plus Client Add-In

Add-in Classification

Controlled

Product / License Type

Unite

Application Information

Manufacturer

Freshworks

Application

FreshDesk (also known as FreshDesk MINT)

Market

Help desk

Supported Features (related to latest supported release)

Address Book Search

Caller details preview

Pop contact in edit mode

Additional features

Live Mode

Click to dial via Telogix

Manual screen pop

Automatic call activity logging

Integration with Notes

Cached Mode

Click to dial via business application

Auto screen pop

Manual call activity logging

Add contact

Notes / Advisories

Note, this integration is cached only. This integration has been updated and now must be configured using your unique API Key. Contact your support team for the latest version of the integration. The Freshdesk API is limited (by Freshworks) according to the version of Freshdesk taken, and the rate limit you have been given.  We advise you to use the "Minute API Rate " if you want to use this integration, please contact Freshworks to confirm your API Level.  The effectiveness of integration is a product of the number of users, number of contacts and level of Freshdesk taken (Blossom, Garden, Estate, Forest).  Hourly limit API - For 10 integration users it is effective for between 2,000 contacts (Sprout) and 10,000 contacts (Forest).  Halving these values as you double users.  Minute limit API - For successful caching of contacts, 3 integration users would require a Blossom level or above, 10 integration users would require a Forest level.

Other Information

Operating System

Windows

Installation Options

Optional

Product

Telogix Connector v4

References

FreshDesk (https://freshdesk.com/lp/customer-service-software?utm_source=Google-AdWords&utm_medium=Search-UK(Freshdesk)&utm_campaign=Search-UK(Freshdesk)&utm_term=fresh%20desk&device=c&gclid=EAIaIQobChMI9q_isJjc4AIVjpTtCh08bwZYEAAYASAAEgLwhvD_BwE)

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Still have questions?

We have answers and love to chat!

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Still have questions?

We have answers and love to chat!

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

©2024 TELOGIX, LLC - All Rights Reserved

©2024 TELOGIX, LLC - All Rights Reserved

©2024 TELOGIX, LLC - All Rights Reserved

©2024 TELOGIX, LLC - All Rights Reserved