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FreshDesk (also known as FreshDesk MINT)
FreshDesk (also known as FreshDesk MINT)
FreshDesk (also known as FreshDesk MINT)
FreshDesk (also known as FreshDesk MINT)
Integration Type
Plus Client Add-In
Add-in Classification
Controlled
Product / License Type
Unite
Application Information
Manufacturer
Freshworks
Application
FreshDesk (also known as FreshDesk MINT)
Market
Help desk
Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Pop contact in edit mode
Additional features
Live Mode
Click to dial via Telogix
Manual screen pop
Automatic call activity logging
Integration with Notes
Cached Mode
Click to dial via business application
Auto screen pop
Manual call activity logging
Add contact
Notes / Advisories
Note, this integration is cached only. This integration has been updated and now must be configured using your unique API Key. Contact your support team for the latest version of the integration. The Freshdesk API is limited (by Freshworks) according to the version of Freshdesk taken, and the rate limit you have been given. We advise you to use the "Minute API Rate " if you want to use this integration, please contact Freshworks to confirm your API Level. The effectiveness of integration is a product of the number of users, number of contacts and level of Freshdesk taken (Blossom, Garden, Estate, Forest). Hourly limit API - For 10 integration users it is effective for between 2,000 contacts (Sprout) and 10,000 contacts (Forest). Halving these values as you double users. Minute limit API - For successful caching of contacts, 3 integration users would require a Blossom level or above, 10 integration users would require a Forest level.
Other Information
Operating System
Windows
Installation Options
Optional
Product
Telogix Connector v4
References
FreshDesk (https://freshdesk.com/lp/customer-service-software?utm_source=Google-AdWords&utm_medium=Search-UK(Freshdesk)&utm_campaign=Search-UK(Freshdesk)&utm_term=fresh%20desk&device=c&gclid=EAIaIQobChMI9q_isJjc4AIVjpTtCh08bwZYEAAYASAAEgLwhvD_BwE)
Integration Type
Plus Client Add-In
Add-in Classification
Controlled
Product / License Type
Unite
Application Information
Manufacturer
Freshworks
Application
FreshDesk (also known as FreshDesk MINT)
Market
Help desk
Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Pop contact in edit mode
Additional features
Live Mode
Click to dial via Telogix
Manual screen pop
Automatic call activity logging
Integration with Notes
Cached Mode
Click to dial via business application
Auto screen pop
Manual call activity logging
Add contact
Notes / Advisories
Note, this integration is cached only. This integration has been updated and now must be configured using your unique API Key. Contact your support team for the latest version of the integration. The Freshdesk API is limited (by Freshworks) according to the version of Freshdesk taken, and the rate limit you have been given. We advise you to use the "Minute API Rate " if you want to use this integration, please contact Freshworks to confirm your API Level. The effectiveness of integration is a product of the number of users, number of contacts and level of Freshdesk taken (Blossom, Garden, Estate, Forest). Hourly limit API - For 10 integration users it is effective for between 2,000 contacts (Sprout) and 10,000 contacts (Forest). Halving these values as you double users. Minute limit API - For successful caching of contacts, 3 integration users would require a Blossom level or above, 10 integration users would require a Forest level.
Other Information
Operating System
Windows
Installation Options
Optional
Product
Telogix Connector v4
References
FreshDesk (https://freshdesk.com/lp/customer-service-software?utm_source=Google-AdWords&utm_medium=Search-UK(Freshdesk)&utm_campaign=Search-UK(Freshdesk)&utm_term=fresh%20desk&device=c&gclid=EAIaIQobChMI9q_isJjc4AIVjpTtCh08bwZYEAAYASAAEgLwhvD_BwE)
Integration Type
Plus Client Add-In
Add-in Classification
Controlled
Product / License Type
Unite
Application Information
Manufacturer
Freshworks
Application
FreshDesk (also known as FreshDesk MINT)
Market
Help desk
Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Pop contact in edit mode
Additional features
Live Mode
Click to dial via Telogix
Manual screen pop
Automatic call activity logging
Integration with Notes
Cached Mode
Click to dial via business application
Auto screen pop
Manual call activity logging
Add contact
Notes / Advisories
Note, this integration is cached only. This integration has been updated and now must be configured using your unique API Key. Contact your support team for the latest version of the integration. The Freshdesk API is limited (by Freshworks) according to the version of Freshdesk taken, and the rate limit you have been given. We advise you to use the "Minute API Rate " if you want to use this integration, please contact Freshworks to confirm your API Level. The effectiveness of integration is a product of the number of users, number of contacts and level of Freshdesk taken (Blossom, Garden, Estate, Forest). Hourly limit API - For 10 integration users it is effective for between 2,000 contacts (Sprout) and 10,000 contacts (Forest). Halving these values as you double users. Minute limit API - For successful caching of contacts, 3 integration users would require a Blossom level or above, 10 integration users would require a Forest level.
Other Information
Operating System
Windows
Installation Options
Optional
Product
Telogix Connector v4
References
FreshDesk (https://freshdesk.com/lp/customer-service-software?utm_source=Google-AdWords&utm_medium=Search-UK(Freshdesk)&utm_campaign=Search-UK(Freshdesk)&utm_term=fresh%20desk&device=c&gclid=EAIaIQobChMI9q_isJjc4AIVjpTtCh08bwZYEAAYASAAEgLwhvD_BwE)
Integration Type
Plus Client Add-In
Add-in Classification
Controlled
Product / License Type
Unite
Application Information
Manufacturer
Freshworks
Application
FreshDesk (also known as FreshDesk MINT)
Market
Help desk
Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Pop contact in edit mode
Additional features
Live Mode
Click to dial via Telogix
Manual screen pop
Automatic call activity logging
Integration with Notes
Cached Mode
Click to dial via business application
Auto screen pop
Manual call activity logging
Add contact
Notes / Advisories
Note, this integration is cached only. This integration has been updated and now must be configured using your unique API Key. Contact your support team for the latest version of the integration. The Freshdesk API is limited (by Freshworks) according to the version of Freshdesk taken, and the rate limit you have been given. We advise you to use the "Minute API Rate " if you want to use this integration, please contact Freshworks to confirm your API Level. The effectiveness of integration is a product of the number of users, number of contacts and level of Freshdesk taken (Blossom, Garden, Estate, Forest). Hourly limit API - For 10 integration users it is effective for between 2,000 contacts (Sprout) and 10,000 contacts (Forest). Halving these values as you double users. Minute limit API - For successful caching of contacts, 3 integration users would require a Blossom level or above, 10 integration users would require a Forest level.
Other Information
Operating System
Windows
Installation Options
Optional
Product
Telogix Connector v4
References
FreshDesk (https://freshdesk.com/lp/customer-service-software?utm_source=Google-AdWords&utm_medium=Search-UK(Freshdesk)&utm_campaign=Search-UK(Freshdesk)&utm_term=fresh%20desk&device=c&gclid=EAIaIQobChMI9q_isJjc4AIVjpTtCh08bwZYEAAYASAAEgLwhvD_BwE)
Your questions answered.
We'll do our best to answer your most frequently asked questions.
Still have questions?
We have answers and love to chat!
Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?
Your questions answered.
We'll do our best to answer your most frequently asked questions.
Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?
Your questions answered.
We'll do our best to answer your most frequently asked questions.
Still have questions?
We have answers and love to chat!
Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?
Your questions answered.
We'll do our best to answer your most frequently asked questions.
Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?
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Phone Service Built for Business℠
©2024 TELOGIX, LLC - All Rights Reserved
Sign up to stay connected! Join our email list today!
Phone Service Built for Business℠
©2024 TELOGIX, LLC - All Rights Reserved
Sign up to stay connected! Join our email list today!
Phone Service Built for Business℠
©2024 TELOGIX, LLC - All Rights Reserved
Sign up to stay connected! Join our email list today!
Phone Service Built for Business℠
©2024 TELOGIX, LLC - All Rights Reserved